Terms & Conditions

Welcome to Little Latch Lactation Consulting. By engaging our services, including purchasing consultations, courses, and using resources/website (www.littlelatchlc.com), you agree to be bound by these Terms and Conditions.

 

Services Provided
We offer lactation consulting services, including antenatal breastfeeding education, initial and follow-up consultations, group sessions, baby weight checks, and additional phone or video support. Services are provided through home visits, telehealth, email, and written materials.

Consultations are provided by Shalee Buxton. Shalee Buxton believes that all information they provide is accurate and reliable. Reliance upon any information or material on this website, or advice received from Little Latch Lactation Consulting shall be at your sole risk.

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Client Responsibilities
Clients are responsible for providing accurate health and medical information. You agree to follow the advice provided during consultations but acknowledge that all care decisions are ultimately your responsibility.

Little Latch Lactation Consulting assumes no responsibility for any errors or omissions or the results obtained from the use of such information, and is not liable for any damages of any kind resulting form the use of, or reliance on, the information and material contained on these sites, advise given directly by Shalee Buxton in response to any inquiries, or any third party website linked to this site.

 

Bookings and Payments
- By booking an appointment, you accept our Cancellation Policy and Fee Schedule.
- Payment is required at the time of booking or within 72 hours of your invoice being sent.
- Payments can be made online through our website or via the invoice sent after your consultation.
- We will apply our services in a way that may allow for Medicare rebates or Private Health Insurance coverage, though rebates are not guaranteed and may vary between providers.

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Cancellation Policy
Cancellations made more than 24hrs before the scheduled appointment time will not incur any charges and will receive a full refund. Cancellations made with less than 24 hours' notice will incur a cancellation fee of 50% of consultation fee.
No-shows will be charged the full consultation fee.

Little Latch Lactation Consulting operates Monday to Friday 09:00- 16:00 hours, with home visits available on Wednesdays and Thursdays. Consultations that include ongoing text and email support are welcome to text the contact number provided for support at any hour, however replies will only be sent during operating hours or at Little Latch Lactation Consulting's discretion. Replies will be sent within 24 hours. This service is not an on-call service and urgent medical advice should be sought if necessary.

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Privacy and Data Collection
We respect your privacy and are committed to protecting your personal information. By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.

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Medical Disclaimer
Our services provide guidance and education regarding lactation. We do not offer medical diagnoses or treatments. For medical concerns, consult a licensed healthcare professional.

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Limitation of Liability
To the fullest extent permitted by law, we are not liable for any damages of any kind resulting from the use of our services. We make no guarantees regarding the outcomes of any consultation or service.

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Intellectual Property
All content provided by Little Latch Lactation Consulting including educational materials and website content, is protected by copyright and other intellectual property laws. You may not reproduce or distribute our content without express permission.

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Amendments
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates your acceptance of the revised terms. Little Latch Lactation Consulting reserves the right to change any price at which we offer goods or services, and to correct errors in the pricing contained on our website or in a quote to you. We shall have no liability for any such changes or errors and are not bound to fulfill services at previous or incorrect pricing.

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Governing Law
These Terms and Conditions are governed by the laws of Western Australia, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

 

Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:

Little Latch Lactation Consulting

shalee.buxton@littlelatchlc.com